Policies & Procedures
These policies, procedures and forms are relevant to student and stakeholders of Impavid Education Pty Ltd trading as Grayclay. It is recommended prospective students read through this information prior to enrolling.
Policy and Procedure
Admissions Policy
AQF Certification Policy
Course Progress and Attendance Policy
Fees and Refund Policy
Fees - Schedule of Administrative Fees
Marketing and Advertising Policy
Student Administration Policy
Student Code of Conduct
Student Handbook
Training & Assessment Policy & Procedure
Workplace Policy
*NOTE: Refer to the Student Administration policy and procedure for information on Complaints and Appeals and information on course cancellation, deferral, extensions & completions.