Policies & Procedures
These policies, procedures and forms are relevant to student and stakeholders of Impavid Education Pty Ltd trading as Grayclay. It is recommended prospective students read through this information prior to enrolling.
Policy and Procedure
Admissions Policy & Procedures
Access, Equity and Diversity Policy
AQF Certification Policy & Procedures
Behavioural and Misconduct Policy & Procedure
Course Progress and Attendance Policy
Critical Incident Policy & Procedure
Education Agent Management Policy & Procedures
Fees and Refund Policy
Fees - Schedule of Administrative Fees
Marketing and Advertising Policy & Procedures
Student Administration Policy & Procedures
Student Code of Conduct
Student Handbook
Terms and Conditions 2024
Training & Assessment Policy & Procedure
Workplace Policy & Procedures
*NOTE: Refer to the Student Administration policy and procedure for information on Complaints and Appeals and information on course cancellation, deferral, extensions & completions.