Business Operations Management Skill Set
The Business Operations Management Skill Set (BSBSS000101) is designed for individuals seeking to enhance their ability to oversee daily organisational functions, focusing on operational efficiency and resource management. This accredited program equips learners with the essential skills to analyse business systems, manage risks, and implement strategic improvements that drive sustainable growth
Job openings
With over 23,000 people already employed in corporate service manager roles, the annual growth is expected to increase by at least 14.9% by 2035
Study pathways
This skill set provides you with direct credit transfers into the Diploma of Leadership and Management (BSB50420) and the Diploma of Business (BSB50120)
Industry versatility
The foundational competencies - budgeting, team leadership, process optimisation, and risk mitigation are transferable across virtually every major Australian industry. This versatility provides a significant career buffer during economic shifts.
Business Operations Management Skill Set
BSBSS00101
Think of this skill set as an operational toolkit. It is designed to provide learners with a high-level overview of how to manage the "engine room" of a business. Rather than focusing on a single niche, it covers the foundational pillars required to keep a business sustainable, compliant, and efficient. It focuses on:
- Standardising internal processes.
- Mitigating operational and financial risks.
- Ensuring the business meets its legal and ethical obligations.
Skills you will learn
- Operational planning; developing and monitoring tactical plans to achieve business objectives
- Risk management; identifying potential threats to the business and implementing mitigation strategies
- Financial management; understanding budgets, financial reporting, maintaining the bottom line
- Compliance and policy; ensuring the organisation adheres to relevant legislation, codes of practice, and internal standards
Overview
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Industry versatility and cross-sector mobility
The extreme versatility is one of the most valuable aspects of the Business Operations Manager Skill Set. The foundational competencies such as budgeting, team leadership, process optimisation and risk mitigation are transferable across virtually every major Australian Industry.
These industries include; the healthcare and tech industries, as well as mining and construction.
Course information
What you'll learn
In the Business Operations Management Skill Set (BSBSS00101), you will learn how to effectively provide high level administrative, strategic planning and operational support.
You will develop and implement administrative, financial and operational procedural statements and guidelines for use by staff.
This skill set prepares you to master the tactical coordination of resources, risk mitigation, and financial planning to ensure an organisation's daily operations run efficiently.
Units of study
In the Business Operations Management Skill Set, you will gain knowledge and skills from the following core units:
- BSBSTR503 - Develop organisational policy: research, develop, and review organisational policies.
- BSBOPS601 - Develop and implement business plans: gain the skills and knowledge required to lead a business operation that covers the steps required to develop and implement business plans.
- BSBFIN501 - Manage budgets and financial plans: gain the skills and knowledge required to undertake financial management in an organisation or work area
- BSBOPS501 - Manage business resources: manage resources according to planned business strategies.
- BSBOPS504 - Manage business risk: manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
Career pathways
This skill set reflects the skills required in many different managerial roles that span various industries, including corporate, healthcare, tech, non-profit, and government sectors, offering diverse opportunities. They may include:
- Business development manager: identify new market opportunities and build strategic partnerships to drive sustainable revenue growth and enhance an organisation's competitive position.
- Business operations manager: oversee the daily inner workings of an organisation by optimising processes, managing resources, and coordinating between departments to ensure maximum efficiency and productivity
- Office manager: ensure the seamless daily functioning of a workplace by supervising administrative staff, coordinating facilities and equipment, and maintaining organised systems to support the overall productivity of the team
- Operations supervisor: oversee the day-to-day activities of a specific team or department, ensuring the frontline tasks are executed safely, on schedule and in strict accordance with established operational standards and quality controls.
Entry requirements
Age
Minimum age 18 years old
Education & Experience
There are no formal entry requirements to this skill set
English
An upper-intermediate level of English is required. Language, Literacy and Numeracy Test to be passed at an AQF level 3.
Student Evidence
Evidence of any of the below:
- Australian citizenship;
- Permanent Australian residency; or
- Temporary Australian residency with a valid visa, other than the student visa, to study and work in Australia.
Students will be required to provide a Unique Student Identifier (USI) which is a reference number that creates an online record of a student’s training and qualifications attained in Australia.
Language, Literacy, Numeracy
Language, Literacy and Numeracy (LLN) test is required prior to enrolment as part of the course entry process which will assist the college to determine the level of support the student will need to successfully complete their learning.
Fees & payment options
Visit the Fees & Payment Page here to find out more.
Assessment methods
Ready to enrol? Apply now!
You can apply online now simply by clicking below. Its a simple 3 step process that helps us understand your suitability for the course.
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Our online courses are designed to provide the highest quality education with the flexibility to fit into your busy life. Here’s why our online courses are the best choice for your professional development:
Flexible learning
Study at your own pace and on your own schedule, allowing you to balance your education with work, family, and other commitments.
Interactive and engaging
Our courses feature interactive content, live sessions, and collaborative projects to ensure you stay engaged and connected with your peers and instructors.
Accredited programs
Our nationally recognised courses meet rigorous standards, ensuring you receive a high-quality education that is respected by employers.
Comprehensive support
Benefit from personalised support services, including academic advising, technical assistance, and career guidance, to help you every step of the way.
Practical skills
Gain hands-on experience through practical assessments and real-world projects that prepare you for success in your chosen field.
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